Premier Express guarantees on-time delivery between metropolitan areas of Toronto, Montreal, Ottawa and most major southwestern Ontario cities or your freight charges are cancelled. The guarantee is unconditional. There are no excuses for weather, act of God clauses or traffic. If our driver picks up a Premier Express shipment destined for a guaranteed service point (see Points List) and they are only one minute late - your shipment is free. We will cancel your freight charges - there is no hassle or paperwork on your part.