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If you notice damage upon delivery of your shipment, proceed as follows:
Ask the Totalline driver to inspect the contents with you.
Write a precise description of the damage on both your copy and Totalline Transport's copy of the delivery probill.
After the delivery has been made, contact Totalline Transport's Customer Service (OS&D) team at your local Totalline Transport terminal to determine if an inspection and formal written report are required.
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